top of page

Accessibility Statement 

This is an accessibility statement from Smart Haven Lifestyle website.

​​Measures to support accessibility

Smart Haven Lifestyle takes the following measures to ensure accessibility of Smart Haven Lifestyle website:

  • Include accessibility as part of our mission statement.

  • Include accessibility throughout our internal policies.

  • Integrate accessibility into our procurement practices.

​

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Smart Haven Lifestyle website is not assessed with WCAG 2.1 level AA. Not assessed means that the content has not been evaluated or the evaluation results are not available.
 

Additional accessibility considerations

Alternate Text for Images


Feedback

We welcome your feedback on the accessibility of Smart Haven Lifestyle. Please let us know if you encounter accessibility barriers on Smart Haven Lifestyle:


We try to respond to feedback within 3 Business Days.


Compatibility with browsers and assistive technology

Smart Haven Lifestyle website is designed to be compatible with the following assistive technologies:

  • Browser: Google Chrome (latest version)Assistive Technology: NVDA (screen reader)Operating System: Windows 10

Smart Haven Lifestyle website is not compatible with:

  • Browser: Internet Explorer 11 or older versions Assistive Technology: None (if assistive technologies are not fully supported)Operating System: Windows 7 or older


Technical specifications

Accessibility of Smart Haven Lifestyle website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

  • SVG

  • Web Fonts

  • AJAX


These technologies are relied upon for conformance with the accessibility standards used.


Limitations and alternatives

Despite our best efforts to ensure accessibility of Smart Haven Lifestyle website , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
 

Known limitations for Smart Haven Lifestyle website:

  1. Comments from users: Forms are not fully accessible with screen readers. because Form fields are not yet optimized for screen readers.. We are reviewing the form fields and plan to update them for screen reader compatibility. We monitor user comments and typically repair issues within days. Please use the ‘report issue’ button if you encounter an issue.

 

Assessment approach

Smart Haven Lifestyle assessed the accessibility of Smart Have Lifestyle website by the following approaches:

  • Self-evaluation

 

Evaluation report

An evaluation report for Smart Haven Lifestyle website is available at: https://www.accessibilitychecker.org/audit/?website=WWW.SHL-NY.COM&flag=us#.

 

Formal complaints

To file a formal complaint about accessibility, please contact our Accessibility Support team at [Branding@SHL-ny.com/(212)860-8200].

 

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Smart Haven Lifestyle LLC
Branding Department

​

Date

This statement was created on 9 April 2025 using the W3C Accessibility Statement Generator Tool.

Report Issue

Thanks for submitting!

  • X
  • Facebook
  • Instagram
bottom of page